WHY US

WHY SERVICEMASTER RESTORE?

GUIDING YOU FROM CRISIS TO RESOLUTION

An emergency can happen at any moment. ServiceMaster Quality Restoration® has held strong to our core matter of delivering restoration services with the utmost goodness and understanding. We are ready to take your call, even during the day or at the time of night. We prioritize the relationship with our customers and work directly with our clients to deliver the optimal solution. With excellence and experience of more than 65 years, the experts at ServiceMaster Restore work to convey the job done right.

  • We are genuine. We provide the consideration, understanding, and integrity our customers deserve.
  • We have an experienced team working over 65 years. We are experts. We wrote the playbook, continuously set the industry standards, and learned how to do it nicely.
  • There is no certainty at the time of the disaster. We are supportive. Since we’ve experienced it all before, we’re scornful to help direct our customers through these unsettling times, providing support and suggestion from beginning to end to help clients navigate the solution that’s good for them.
  • We are committed. We have made a determined commitment to operating with our customers throughout the restoration process. What we say, we do and follow up to ensure satisfaction.
  • We are accessible. We perform every possible step to ease any confusion to repair your property well. We’re available 24/7/365 days of the year to help our customers through the worst.

     

Comprehensive Training & Certification

In Memphis, Tennessee, we provide thorough training for all our employees and staff. Every industry needs highly-trained professionals to become a highly reputed industry. 

Our Disaster Operations Center

ServiceMaster Restore can answer to catastrophes of any size quickly and efficiently. Our Disaster Operations Center (DOC) tracks the weather record to prepare wide geographic areas from damage. We also work on potentially destructive events in more than 850 locations.

Ensuring Customer Satisfaction

We have started many programs to ensure that our clients are delighted with our property restoration services. It makes a complete impact on the minds of the customers. 

Tell ServiceMaster

It measures the satisfaction of our customers. ServiceMaster Restore uses the Tell ServiceMaster program to survey customers at the end of every job, improve our service, train our workers based on customers’ feedback, and ensure that our customers are pleased with the work we completed.

Service Level Agreements (SLAs)

At ServiceMaster Restore, we aim our victory through customer happiness. We consistently maintain industry-leading Scores or ratings reflecting our matchless service. Our service level agreements (SLAs) are observed in real-time to determine any corrections necessary to ensure we provide the best resolutions for our customers.

Don’t just assume our phrase for it. Visit our Customer Reviews page to relate our words.

Don’t Know What to Do Next? We Do.

  • We’re prepared to restore your homes or business after any tragedy.
  • You find us near you at the right time with the right actions.
  • Our experienced and well-trained helpers work for your emergency needs 24/7/365.
  • We always say what we do and do what we say.